The Consumer Protection Commission is on a mission to ensure that local consumers are made aware of their rights as consumers, also just as important, that local goods and service providers are aware of, respect and incorporate those rights into their respective business practices.
These rights include, but are not limited to:
This survey measures overall consumer satisfaction with the commercial banking experience, and consumers’ perceptions of the fees charged for banking services.
We seek feedback from individuals 18 years and over who possess a commercial bank account.
Instructions: Please complete the following questions as accurately as possible. Your answers will be kept strictly confidential. The survey is expected to take 8-10 minutes of your time. Thank you for your participation.