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When can the Commission Junk a Complaint?

  • 27Apr2016

Not all complaints will merit the assistance of the Consumer Commission.  The Commission has the right to refuse acting on a grievances if:

  • The complaint is malicious and vexatious
  • No substantial evidence was presented to support the allegation
  • The subject of the claim is beyond the scope of the Commission
  • The complainant does not cooperate with the proceedings
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